Terms of use

The rules for using The Job Well Done, in plain English. By signing in, you agree to them. Last updated 11 November 2026.

Who we are

The Job Well Done is run by Eternal Raine Ltd, a company registered in England and Wales, company number 16505815. Our registered office is 1 Bluebell Drive, Lower Stondon, Henlow, England, SG16 6NN.

In these terms, "we" and "us" means Eternal Raine Ltd. "You" means the person using the service. "Members" means people who have signed in.

To reach us, use the contact and complaints form at thejobwelldone.com/contact.

What the service is

The Job Well Done is a professional network. Members post, reply, ask and answer questions, vote, and say "Well done" to each other in rooms for their work. Anyone can read the rooms without an account. You need to sign in to post, reply, answer, vote or say well done.

The service is free. Paid features, such as Pro, will come later. They will have their own terms, and you will see those terms before you pay for anything.

You must be 18 or over

The service is for adults only. When you sign in, you confirm that you are 18 or over. If we learn that a member is under 18, we will close the account.

Your account

• You sign in with Google or LinkedIn. We do not hold a password for you, so keep that account secure.
• One person, one account. Do not share your account or sign in as someone else.
• You can post under your own name or under a username. A username is allowed. Pretending to be a real person or organisation is not.
• The line about your work, your field and everything else on your profile must be honest.
• You are responsible for what you post from your account.

The rules

No one may ask you to pay to get work. It applies to everyone, and it is printed beside the jobs on the Today page.

You must not use the service to post, share or link to anything that:

• is illegal in the UK, or encourages or helps someone to commit a crime;
• harasses, bullies, threatens, stalks or abuses anyone, or stirs up hatred against people because of who they are;
• is a scam, a fake job, a fake offer, or any attempt to take money, personal details or account access from people by deceit;
• asks anyone to pay a fee, a deposit, or for training, checks, equipment, a visa or sponsorship in order to get work or a job interview;
• discusses who is bidding, or planning to bid, for which public contract or tender, or shares prices or plans for a bid (this is to keep everyone on the right side of competition law);
• is spam, including the same message posted again and again, or posts made by automated tools;
• impersonates a person, a company or a public body, or falsely claims a connection with one;
• shares someone else's private information without their permission;
• contains sexual content, or any content involving the sexual abuse or exploitation of children;
• infringes someone else's copyright, trade mark or other rights.

Do not try to break, overload, scrape or get around the service or its safety features, and do not create accounts to get around a suspension.

Roasts

A roast from The Roast Council is an AI's honest opinion of the work you paste, with a rating out of five flames. It is not professional, legal, financial or careers advice, and it can be wrong. Members get three free roasts, and ten once three people they invited have joined with their own email addresses. Inviting yourself under another address does not count. Do not paste anything you are not allowed to share, or anyone else's personal details.

Duels

When the Council's rewrite beats yours in its blind check, you can put the two to a public vote. Anyone with the link can see both versions and vote once. You choose whether it appears on the Duel Board. Only start a duel with work you are happy for strangers to read, and take out anyone's personal details first. Duels follow the same rules as posts and can be reported and removed.

The IQ test and The Greats

The free IQ test is an IQ-style reasoning test made by us. It gives you a score and your standing among the members who have taken it here. It is not a clinical or professionally supervised IQ assessment, it does not give an IQ number, and it must not be used to make decisions about employment, education or health. Your standing is worked out only from people who have taken the test on this service, so it will move, up or down, as more people take it. A ranking is shown once enough people have taken the test for it to mean something. You may take the scored test once; a new attempt opens after six months. Do not share the questions or answers, and do not take it for someone else. The Greats retells well-known problems from history; where a story is traditional rather than documented, the page says so.

How we protect you from illegal content

We are a user-to-user service under the Online Safety Act 2023. We have assessed the risk of illegal content on the service, and we act on it in these ways:

• A named director of Eternal Raine Ltd is accountable for safety on the service.
• Anyone can report any post, reply, answer or profile.
• When three different members report the same content, it is hidden at once until we review it.
• We review reports, and we remove content that is illegal or breaks these terms.
• We can suspend or close the accounts of members who break these terms.
• We use one automated check. Before a post is published, a filter looks for discussion of who is bidding for which public contract. If it finds it, the post is refused and you are told why. If you think the filter got it wrong, you can complain (see below). We do not use any other automated tool to judge your content.

Reporting

Every post, reply, answer and profile has a report button. Use it for anything that breaks these terms, or that you think is illegal. We do not tell the person you reported who reported them.

If you think someone is in immediate danger, call 999 first.

Complaints, and how to appeal a decision

You can complain to us, using the contact and complaints form, about any of these:

• content you think is illegal, or that breaks these terms;
• a decision to hide or remove your content, or to suspend or close your account;
• a post our filter refused;
• the way we handle reports or complaints, or how we meet our duties under the Online Safety Act.

To appeal a decision about your content or your account, say which post or account it is, and why you think we got it wrong. A person reviews every appeal. They will look at it afresh, and they will not simply repeat the first decision. If we find we were wrong, we will restore the content or the account. We will tell you the outcome, and the reason for it.

We aim to acknowledge complaints within 2 working days and to give you a decision within 14 days. If a case takes longer, we will tell you why.

A suspended member can still use the contact and complaints form to appeal.

Your content

What you post stays yours. To run the service, you give us a non-exclusive, royalty-free licence to store, show and share your content on The Job Well Done, including to people who are not signed in and to search engines, and in links and share cards you create. The licence ends when your content is deleted, apart from copies in backups, which are overwritten within 30 days.

Your posts can be read by anyone. Do not post anything you would not want the public to see.

The Reach Promise, stated honestly

We place each post in front of at least 100 members who chose its room, or in front of everyone in the room if it has fewer than 100 members.

• A post counts as seen when it is shown on a signed-in member's screen. We record each time, and your receipt shows the totals by the readers' fields. It never shows who saw your post.
• We can only show your post to members who visit. How quickly it reaches the number depends on how many members visit the room.
• Being shown is not the same as being read. We do not promise replies, well dones, work, customers or money. Nobody is promised that they will earn money or get a job here.
• Hidden, removed or refused posts are not placed.

Invites

You get a personal invite link to send to people you choose, from your own phone or accounts. We never upload your contacts and we never message anyone for you.

We record who invited whom. When someone you invited makes their first post, your next post and theirs each start with 50 extra readers. This counts only once their email address is confirmed and their first post has not been reported, and at most five times a month for each member.

We also record invites so that a free Pro year can be counted later. The rules for that will be published with Pro.

"Today for you"

Some cards are drawn from public records: company funding announcements from the AfterRaise record and UK import figures from the BuzzBaboon record. Each card says where it comes from and why it is shown. They are information, not advice. Check anything important before you rely on it.

Our responsibility to you

We provide the service with reasonable care and skill. We cannot promise it will always be available, or free of errors.

Posts are written by members, not by us. We do not check them before they appear, apart from the filter described above, and we are not responsible for what members say. Use your own judgement, and never pay anyone to get work.

We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or of our failing to use reasonable care and skill. We are not responsible for loss or damage that was not foreseeable.

If you use the service for business, we are not responsible for any loss of profit, loss of business, business interruption or loss of business opportunity, and our total responsibility to you is limited to GBP 100.

Nothing in these terms limits or excludes our responsibility for death or personal injury caused by our negligence, for fraud, or for anything else that cannot be limited or excluded under the law of England and Wales. Your legal rights as a consumer are not affected.

Ending your account

You can close your account at any time by asking through the contact and complaints form. What happens to your information is in our privacy notice.

We can suspend or close your account if you break these terms, if we must by law, or to protect members. Unless it would be unsafe or unlawful, we will tell you why, and you can appeal as set out above.

We may close the service. If we do, we will give you at least 30 days' notice on the site, where we can.

Changes to these terms

We may change these terms, for example when we add features such as messages or Pro. We will tell you about important changes on the site, and by email where we can, at least 14 days before they take effect. If you do not agree, you can close your account. The date at the top shows when these terms last changed.

The law

These terms are governed by the law of England and Wales. Disputes go to the courts of England and Wales. If you live in Scotland or Northern Ireland, you can also bring a case in your local courts.